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Frequently Asked Questions

Can furniture be left outside all year round?

All of our furniture range is manufactured to be left outside all year round, however, we recommend that any fabrics be kept in dry storage when not in use.

When can I expect delivery?

Delivery can arranged at time of purchase on a pre booked date, alternatively you will receive a call once an order has been placed to advise soonest possible delivery time to suit.

Can cushions be washed?

All of our piped cushion covers are zipped and therefore can be easily removed for hand washing.

Do products fade in sunlight?

All of our products are UV protected to ensure they don’t fade in sunlight, resulting in years of enjoyment.

Are all products made from the same matching weave?

Yes, we work closely with our manufacturers to ensure the closest colour match possible is manufactured across the range from season to season.

What colour are the cushions?

All mixed chocolate and black rattan sets come complete with cream/beige cushions. All mixed grey rattan sets come complete with grey cushions.

What do I do if I don't want to order online?

If you would rather talk to us directly to place your order, you can phone a member of staff. Alternatively come and visit us at our showroom.

How do I care for my furniture?

All of our furniture is practically maintenance free, however if the product should get dirty, it can be easily cleaned off using a sponge or power washer. We also sell covers for all sets.

Is furniture fully assembled?

All of our furniture is fully assembled apart from the table bases; these are easily assembled in approx 10 minutes.

Is the glass safe?

Yes all glass on all products is toughened safety glass.